Host Clouda Web Hosting Terms and Conditions
These terms and conditions ("Agreement") are entered into by and between Host Clouda ("Company") and the customer ("Client") using the Company's web hosting services. By signing up for or using our services, the Client agrees to be bound by these terms and conditions. This Agreement outlines the responsibilities and expectations of both parties regarding the use of Host Clouda's web hosting services.
Host Clouda agrees to provide web hosting services to the Client, including server space, bandwidth, and other related resources, as outlined in the selected hosting package.
a. The Client agrees to pay the fees associated with the selected hosting package as stated on the Host Clouda website or as communicated through official correspondence.
b. Payments are to be made on the schedule specified during the order process. Failure to make timely payments may result in suspension or termination of services.
c. All fees are non-refundable once the services have been activated, except as otherwise specified in the Host Clouda Refund Policy.
a. The Client is solely responsible for the content uploaded and published on their website. Content must comply with all applicable laws and regulations, and must not infringe upon the rights of any third party.
b. The Client agrees not to use the hosting services for any unlawful, prohibited, or harmful activities, including but not limited to distributing malware, engaging in spamming, or hosting illegal content.
Host Clouda undertakes regular backups of hosted data; however, the Client is solely responsible for maintaining their own backups of important data.
b. In the event of data loss, Host Clouda will make reasonable efforts to restore data from the latest available backup, but cannot guarantee complete data recovery.
a. Host Clouda strives to maintain a high level of server availability, but downtime may occur due to maintenance, technical issues, or other reasons beyond our control.
b. Host Clouda is not liable for any losses or damages resulting from service interruptions.
a. Host Clouda offers technical support to assist Clients with issues related to their hosting services.
b. Support inquiries should be directed to the designated support channels provided by Host Clouda.
a. Either party may terminate this Agreement with written notice.
b. Host Clouda reserves the right to suspend or terminate services immediately, without notice, for any violation of these terms and conditions.
Host Clouda is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use the services provided.
Host Clouda maintains a strict "No Spam" policy. Clients using our services are prohibited from engaging in spamming activities, including sending unsolicited emails, bulk emails, or any other form of electronic communication that violates anti-spam laws and regulations. Violation of this policy may result in immediate suspension or termination of services.
Host Clouda respects the intellectual property rights of others. If you believe that your trademark or copyright has been infringed upon by content hosted on our servers, please notify us promptly. Host Clouda will investigate the claim and, if necessary, take appropriate action to remove or disable access to the infringing material.
It is the responsibility of the client to verify the successful registration of a domain. In case of any issues with domain registration, the client must contact Host Clouda within 7 working days by emailing support@HostClouda.com to rectify the problem. Host Clouda accepts no liability for failed domain registrations due to invalid/insufficient information, late payments, or technical faults beyond our control.
Host Clouda has designated a Grievance Officer to address user grievances related to website content or other aspects. The Grievance Officer will respond to complaints in a timely manner. Contact information for the Grievance Officer is as follows:
Customers must use Host Clouda's services for lawful purposes only. The following content is strictly prohibited on our servers and network:
Customers are responsible for maintaining the security of their accounts and websites. Backups should not be stored on Host Clouda's servers. Customers should keep their accounts and plugins up to date, use strong passwords, and maintain their own backups. Host Clouda is not liable for any site hacks, malware attacks, virus uploads, unauthenticated logins, or data loss.
By using Host Clouda services, the client agrees to abide by these terms and conditions. This Agreement constitutes the entire understanding between Host Clouda and the client, superseding all prior agreements.
Host Clouda reserves the right to modify these terms and conditions at any time. The Client will be notified of significant changes via email or through the Host Clouda website.
By using Host Clouda's services, the Client acknowledges that they have read, understood, and agreed to abide by these terms and conditions. This Agreement constitutes the entire agreement between Host Clouda and the Client and supersedes all prior agreements and understandings.
If you have any questions or concerns regarding these terms and conditions, please contact our support team at support@hostclouda.com
*Cancellation must be within a maximum of 7 days
We are a web hosting provider on a mission to bring success to everyone who goes online. We do it by constantly improving server technology, providing professional support, and making the web hosting experience seamless.
